Privacy Policy | BizSherpa

BizSherpa Volunteers Limited is committed to protecting your privacy in accordance with the Hong Kong Personal Data (Privacy) Ordinance (PDPO) and the General Data Protection Regulation (GDPR).

1. What Data We Collect

We may collect the following information when you interact with our website:

Forms and Submissions: Name, email address, country, and professional details when you apply to volunteer or partner.
Donations: Contact details and payment references. Note: We do not process or store credit card numbers directly on our servers.
Automated Analytics: IP addresses, browser types, and usage data via standard cookies to improve our platform.

2. Legal Basis for Processing

We process your data based on:

Consent: When you voluntarily submit forms (e.g., subscribing to a newsletter or applying to volunteer).
Legitimate Interest: To maintain website security, analyze anonymous user interactions, and prevent fraud.

3. How We Use Your Data

We use the data collected strictly to provide our educational services, respond to your inquiries, process your donations, and send administrative updates.

4. Third Parties

We do not sell your personal data. We only share necessary data with trusted service providers:

Google Analytics: For aggregated, anonymized website traffic analysis.
Mailchimp: For sending newsletters to opted-in users.
Stripe: For processing secure donation payments.

5. User Rights

Under the GDPR and PDPO, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data ("Right to be forgotten").
Request data portability.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Hong Kong law. Routine analytics data is retained for a maximum of 26 months.

7. Contact our DPO

If you have any questions or wish to exercise your data rights, please contact our Data Protection Officer at: privacy@bizsherpa.org.